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Magical Superstar Day

We are proud to be the first company in the UK to designate a specific adapted day to allow greater flexibility and support for those with additional needs.

Treasured Childhood Memories

The aim is to make the Lapland experience easier for those who might require extra time to fully enjoy the interactive parts of the day, and those who may find a large group of people challenging.

An adapted Experience

Our Superstar Day is specifically adapted and tailored for children and adults with additional needs.

Subsidised Tickets

Ticket prices are always subsidised by LaplandUK, ensuring that Superstar Day is as accessible to as many as possible!

Adapted Performances

The performance and sound is adapted to ensure that it is more accessible for those with noise sensitivity.

Reduced Capacity

Tours are quieter with improved accessibility.

Medics & Qualified BSL Interpreters On-site

Qualified BSL Performance Interpreters are available on our 10am & 4pm Superstar Day tours.
Tickets
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Accessibility at
LaplandUK

LaplandUK wishes to be fully inclusive and makes every effort to ensure that our event is as accessible to as many guests as possible.

Our Accessibility Guide has been produced to give you a detailed and realistic view of our event and the services that we offer for those with accessibility requirements. It will enable you to assess your own abilities and make an informed decision about whether the event is suitable for you and your loved ones. We hope that you find it helpful and informative.

If there is anything we can do to help, we’d love to hear from you! Please get in touch with our friendly Elf Help team who will be very happy to assist.

Accessibility Guide

Superstar Day
FAQs

Answers to the most popular questions for our Superstar Day!

How do I purchase tickets for Superstar Day?

Superstar Day tickets are released at the same time as all of our tickets in our March ticket release. Superstar Day is very popular, and places are secured on a first-come, first-served basis.

What should I do if I miss out on Superstar Day tickets?

Although our Superstar Day is our only reduced capacity day, we would also recommend our 8am and 8:30am standard tours for booking groups that are looking for a quieter tour and reduced capacities. As the first tours of the day, your tour group are amongst the first to reach the Elven Village, therefore, the time spent here, will be quieter than if you attended at a later tour time. Your tour group will also be the first to visit Father Christmas’ woodland home, meaning less families will be in Compass’ lobby, prior to your visit to Father Christmas!
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